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VPN Installation Guide: Windows (3 Steps)

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Step 1: Download Ivanti Secure Access

Requires Windows 10 or higher.  — What version of Windows do I have?

Download Ivanti Secure Access v22.8.3 (Windows 64-bit)
Download Ivanti Secure Access v22.8.3 (Windows ARM64-bit)

VPN Server URL: vpn.library.ucdavis.edu (step-by-step instructions below)

Step 2: Install Ivanti Secure Access on Windows

Please note that these instructions apply to multiple versions of Windows. The appearance of your own computer may differ slightly to the screenshots included below.

  1. Open the Ivanti Secure Access installation file. It will be named PulseSecure.x64.msi (64-bit) or PulseSecure.ARM64.msi depending on which version you chose.
    — Note: At this point, your device should prompt you if you accidentally downloaded the wrong bit version.
  2. In the Ivanti Secure Access Installation Wizard, select Next and Install.
    Ivanti Secure Access Client Setup Wizard welcome screen with the Next button highlighted Ready to Install screen with the Install button highlighted

  3. If you are asked if you want to make changes to your device, select Yes.
    Windows User Account Control dialog asking 'Do you want to allow this app to make changes to your device?' showing publisher Pulse Secure, LLC, with Yes and No buttons.

  4. When the installation is complete, select Finish to exit the Setup Wizard.
    Setup Wizard showing 'Completed the Ivanti Secure Access Client Setup Wizard' with the Finish button highlighted.

Ivanti Secure Access is now installed! Next, let’s configure it to connect to the library VPN.

Step 3: Configure Ivanti Secure Access to Connect to the Library VPN

Please note that these instructions apply to multiple versions of Windows. The appearance of your own computer may differ slightly to the screenshots included below.

  1. Use the Start Menu to locate and open Ivanti Secure Access.
    Windows Start Menu with 'Ivanti Secure Access Client' typed in the search bar, showing the app as the Best Match result.

  2. Select the Plus symbol to add a new connection.
    Ivanti Access Client window showing the Connections panel with the plus (+) button highlighted to add a new connection.

  3. Enter the following VPN connection information and then select Add to save the connection.

    Type: (do not change this setting)
    Name: Library VPN (or another name of your choosing)
    Server URL: vpn.library.ucdavis.edu



  4. “Library VPN” will now appear as an option in your Connections list. Select Connect to open the connection.
    Ivanti Access Client showing 'Library VPN' listed as Disconnected in the Connections panel, with the Connect button highlighted.

  5. When a single-sign-in notice appears, select the Proceed button. A Microsoft sign-in box will appear. Enter your UC Davis email address and then sign in using your UC Davis credentials. You will then be asked to authenticate using Duo (see our Library VPN FAQ for Duo authentication options). Note: UCDH users that have an @health.ucdavis.edu email account MUST use their @ucdavis.edu email address for Library VPN authentication. The @health.ucdavis.edu address will not work.
    Ivanti Access Client 'Connect to: Library VPN' dialog showing an ATTENTION notice about Microsoft Azure Single Sign-On, with the Proceed button highlighted.

  6. A green checkmark will appear in your Connections list once the connection is successful.
    vanti Access Client Connections panel showing 'Library VPN' with status 'Connected' and a green checkmark.

Congratulations, you are now connected to the library VPN and have access to all of the library’s online resources!

Always Connect First

Before accessing licensed library resources from off campus, you must first sign into the library VPN using your UC Davis Kerberos (CAS) credentials.

This must be done every time you want to access licensed library resources from off campus, unless a single sign-on option is available for the resource you want to access.

VPN Help / Troubleshooting

Issues accessing a licensed resource?

Trouble connecting or other problems?

HELP! It’s still not working!